ABSTRACT
THE EFFECTIVENESS OF THE COMMUNITY ONLINE SERVICE PROGRAM SIT SWEET (SWEET CANDY) IN UPGRADING POPULATION ADMINISTRATION SERVICES IN THE DEPARTMENT BANDAR CITY POPULATION AND CIVIL REGISTRATION LAMPUNG
By
Tasya Oktaviani
NPM : 19632010004
Effectiveness is a measure of the extent to which a system, program or activity succeeds in achieving the stated goals. In the context of program evaluation research, a qualitative approach was adopted by collecting qualitative data through interviews, observation, and document analysis. Its main objective is to assess program effectiveness with an emphasis on expected results.
This research is focused on analyzing the success or failure of the Sweet Candy Application in achieving the goals that have been set. Positive impacts such as saving time, costs, and ease of access in population administration are used as indicators of the success of this program. Through the implementation of efficient technology, the city government of Bandar Lampung provides responsive solutions to the needs of the community and the demands of the situation.
The Sweet Candy application responds to the demand for efficient and accessible administrative services, which in turn results in reduced costs and time, as well as increased service effectiveness. By adopting an educational approach and sustainable technology development, this application has significant potential in providing benefits to the public and users of population administration services.
In conclusion, this study confirms that the Sweet Candy Application has been successful in achieving its stated goals. By utilizing technology effectively, this
program has a measurable positive impact in saving time and costs, as well as ease of access to population administration. Through a sustainable approach and commitment to innovation, this application can continue to provide benefits to the community and users of population administration services.
Keywords : Effectiveness, Website Based Sweet Candy Application, Administrative
Services.